Introduction

This Privacy Policy describes how The Saanwariyas (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

Device Information
  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and site interactions.
  • Purpose of collection: To ensure the Site functions correctly, optimize the user experience, and perform analytics.
  • Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our analytics and website management service providers.
Order Information
  • Examples of Personal Information collected: Name, billing/shipping address, payment details (credit/debit cards, UPI, net banking, etc.), email address, and phone number.
  • Purpose of collection: To process and fulfill orders, communicate with you, provide invoices/order confirmations, detect fraud, and offer customer service.
  • Source of collection: Collected from you when you place an order.
  • Disclosure for a business purpose: Shared with payment gateways, shipping providers, and order management systems.
Customer Support Information
  • Examples of Personal Information collected: Contact details, order details, and correspondence history.
  • Purpose of collection: To provide customer service and resolve inquiries.
  • Source of collection: Collected from you when you reach out for support.
  • Disclosure for a business purpose: Shared with customer support platforms if applicable.
Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe your child has provided us with information, please contact us for deletion.

Sharing Personal Information

We share your Personal Information with third-party service providers for business purposes, such as:

  • Payment gateways: To process payments securely.
  • Shipping providers: To fulfill and deliver orders.
  • Marketing platforms: To offer promotions and updates.
  • Compliance with laws: If required by legal authorities or regulations.
Behavioral Advertising

We use your Personal Information to provide targeted advertisements and marketing communications.

Using Personal Information

We use your Personal Information to:

  • Offer products for sale
  • Process payments
  • Fulfill and ship orders
  • Send updates about new products and promotions
GDPR Compliance (For EU Residents)

Under the General Data Protection Regulation (GDPR), if you are a resident of the EEA, you have rights including:

  • Access: View the data we hold about you.
  • Correction: Update inaccurate data.
  • Deletion: Request data erasure.
  • Objection: Opt-out of marketing.

To exercise these rights, contact us at info@thesaanwariyas.com.

Your data will be processed in India and may be transferred to other regions for storage and service fulfilment.

CCPA Compliance (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have rights including:

  • Right to Know: Request access to collected data.
  • Right to Delete: Request data removal.
  • Right to Opt-Out: Decline the sale of personal data.

To exercise these rights, contact us at info@thesaanwariyas.com.

Cookies

Cookies improve your experience by remembering preferences and providing insights on site performance.

Types of Cookies We Use
  • Necessary Cookies: Enable core functionality (e.g., cart management, login authentication).
  • Performance Cookies: Help track website usage and improve functionality.
  • Marketing Cookies: Used for personalized ads and promotions.

Managing Cookies: You can disable cookies in your browser settings or opt-out via www.allaboutcookies.org.

Do Not Track (DNT)

We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.

Disclaimer & Return Policy

Please read the following carefully before purchasing or using any products from The Saanwariyas:

  • Natural Variations: Variations in color or scent may occur due to the natural characteristics of the ingredients used. These differences are normal and do not indicate a defect. They are not valid grounds for return or exchange.
  • Performance Disclaimer: The performance of any product may vary depending on your usage. We do not guarantee consistent results across different applications.
  • No Returns or Exchanges: We do not accept returns or exchanges on our products once ordered. Fragrance preferences are highly subjective, and we encourage customers to make informed decisions prior to ordering.
  • Product Names: All products names are created to reflect the character and inspiration behind the product. They are not affiliated with any brand unless explicitly stated.
  • External Use Only: Our products are strictly for external and personal use. They must not be ingested or consumed under any circumstances.
  • Health & Safety: If you are pregnant, nursing, or have any medical conditions, please consult a qualified healthcare professional before using.
  • Keep Out of Reach: Keep all our products out of reach of children and pets.
  • Purchase Acknowledgment: By purchasing products from The Saanwariyas, you acknowledge that you have read, understood, and agreed to all of our terms and conditions, including our policies on usage, returns, safety, and disclaimers.
Changes to This Policy

We may update this policy from time to time for operational, legal, or regulatory reasons. The latest update date will be displayed at the end of this document.

Contact Us

For any privacy concerns or requests, contact us at:

The Saanwariyas
30A, Himcity Part 2, Kanchanpur, Near Hari Har Mandir, Behind Baba Hospital, Dewa Rd, Matiyari, Lucknow, 226028
Email: info@thesaanwariyas.com.

Last Updated: July 2025